Affirmative Action Essay Example for Free

Affirmative Action Essay Martin Luther King, Jr. once said, â€Å"Injustice anywhere is a threat to justice everywhere.† This statement will always ring true especially on the subject of equal opportunity when it comes to employment and education here in the United States. It’s no secret that equality has been something America has always lacked, but at the same time has always been something America stood for. In fact it can be easily inferred that equality among all men has been something America has stride for since it gained independence from the British in 1776. Our founding fathers were the first to have this initial thought, that being best portrayed in the declaration of independence, which state’s We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness.(qtd. In declaration of independence) To me this means our founding fathers believed that every man from birth has the god given right to a life of liberty and the pursuit of happiness, but somewhere during Americas journey as a country it forgot it’s true creed and became it’s own tyrant preventing people from reaching their full potential while also denying it’s own citizens liberty and a pursuit to happiness. And although achieving equality in this country has been nothing short of easy with countless set backs and hypocritical ideas, equality among all its citizens is still something America does strides for, and nothing brings you direct equality quit like Affirmative Action does. If you consider affirmative action for its intentional purposes than Affirmative Action is very just, its purpose being to equalize the education and economic gap between minorities and causations. Although it is not a perfect method to achieving equality in this country, it is essential to accept it for why it’s been put into place and that it is all part of a process. Of course affirmative action is far from perfect and has a fair deal of problems, like promoting reverse discrimination while backing up negative stereotypes. I researched all of these aspects while pondering the question â€Å"is affirmative action still needed in today’s society?† In this paper I will be explaining what affirmative action is. The History behind affirmative action like how it all unfolded, who made it, and the history as to why it is in effect now. I will also list some pros and cons of affirmative action, how the United States could better affirmative action for the future and f inally a conclusion, which is my opinion on the topic. But what exactly is Affrimative action? Born of the civil rights movement three decades ago, affirmative action calls for minorities and women to be given special consideration in employment and education acceptance decisions. Universities with affirmative action policies generally set goals to increase diversity. Affirmative action decisions are generally not supposed to be based on quotas, nor are they supposed to give any preference to unqualified candidates. And by no means is affirmative action supposed to harm anyone through reverse discrimination. The purpose was to create equal opportunity for the people who had been unjustly treated in the past. It was set out to correct this wrong, and make it right. But at the same time too often is Affrimative action is looked upon as a solution for a nation once ill with, but now cured of, the evil disease of racial discrimination. Some would say Affirmative action is, and should be seen as, a temporary, partial, and perhaps even flawed cure for past and continuing discrimination. But all in all affirmative action is defined as â€Å"The positive steps taken to increase the representation of women and minorities in areas of employment, education, and business from which they have been historically excluded. When those steps involve preferential selection—selection on the basis of race, gender, or ethnicity† (Fullinwider) Of course affirmative action has a very deep history to it, and to why it was put into place. Now that you understand the purpose for which it was made, le t me explain who made it and why affirmative action was created. The history of Affirmative action, the first step in affirmative action was the creation of it. President John F. Kennedy first introduced it in 1961. The following is in sections to show the timeline of affirmative action in the begging stages of its creation: * March 6, 1961 Executive Order 10925 makes the first reference to affirmative action (Timeline) President John F. Kennedy issues Executive Order 10925, which creates the Committee on Equal Employment Opportunity and mandates that projects financed with federal funds take affirmative action to ensure that hiring and employment practices are free of racial bias. * July 2, 1964 Civil Rights Act signed by President Lyndon Johnson The most sweeping civil rights legislation since Reconstruction, the Civil Rights Act prohibits discrimination of all kinds based on race, color, religion, or national origin. (Timeline) * June 4, 1965 Speech defining concept of affirmative action In an eloquent speech to the graduating class at Howard University, President Johnson frames the concept underlying affirmative action, asserting that civil rights laws alone are not enough to remedy discrimination: You do not wipe away the scars of centuries by saying: now, you are free to go where you want, do as you desire, and choose the leaders you please. You do not take a man who for years has been hobbled by chains, liberate him, bring him to the starting line of a race, saying, you are free to compete with all the others, and still justly believe you have been completely fair . . . This is the next and more profound stage of the battle for civil rights. We seek not just freedom but opportunity—not just legal equity but human ability—not just equality as a right and a theory, but equality as a fact and as a result. (Timeline) * Sept. 24,1965 Executive Order 11246 enforces affirmative action for the first time (Timeline) Issued by President Johnson, the executive order requires government contractors to take affirmative action toward prospective minority employees in all aspects of hiring and employment. The rest of the affirmative actions timeline from here on out is mainly just Supreme Court cases, which can help define what exactly it can do and what exactly it can’t do. * In the 1978 Supreme Court case University of California vs. Bakke, a white male named Allan Bakke claimed reverse discrimination because he was rejected twice from medical school while less-qualified minority students were admitted to fill a quota that required 18 out of every 100 places be filled with minorities. The Supreme Court ruled against inflexible quota systems, but did not outlaw affirmative action as a whole.(Timeline) Most of the lawsuits were against Universities since many universities also adopted affirmative action programs in the 1970s. These programs were aimed at increasing black enrollment and the number of black faculty. None more notable then Jenifer Gatz law suit again the University of Michigan â€Å"Gratz vs. Bollinger and Grutter vs. Bollinger.† It ruled that affirmative action fulfills a compelling interest in obtaining the educational benefits that flow from a diverse student body. The purpose of affirmative action policy shifted from redressing injustice to promoting values of diversity. But even after all these deciding cases on affirmative action it’s still a heated matter of dispute. After much legislation and many Supreme Court decisions, affirmative action continues to be controversial (Legal History, Ongoing Debates section, para. 1). These controversies lead to questions, which can only be answered by understanding why affirmative action was put into effect in the first place. It is important to remember affirmative action is still a work in progress to achieve something much bigger than any one individual. People tend to forget that and the history to why affirmative action was put into place. It cannot be denied that Americas history is full of mistreatment of minority individuals. Women did not have a chance to vote for nearly a century and half after the birth of the country. African Americans were captured and forced into slavery, Although the Thirteenth Amendment ended institutionalized slavery in the United States in 1865, African Americans were not treated equal to whites in the eyes of the law for nearly another century, they were considered only one third of citizen. So with the two hundred years of slavery coming to an abrupt end a new regime or prejudices was to come into effect. Of course even after the end of slavery African Americans were consistently denied employment, housing, and education. In the south discrimination was a daily routine supported by â€Å"Jim Crow laws.†(Affirmative action) Unjust social statues and norms were passed in the 1800s that establish separate, inferior, public facilities, schools, waiting rooms, railways cars, and restrooms for African Americans through out the country. This has caused a domino effect on our society that still seen today. Those outrageous social norms were practiced in America until late in the civil rights movement when president JFK finally acknowledged the struggle for equality and the idea of Affirmative Action was born. After President Kennedy’s assignation, President Lyndon B. Johnson passed the Civil Rights Act of 1964. It banned discrimination on the basis of race, national origin, and sex in the areas of employment, public facilities, and government programs. The idea of equality in America, that every man is created equally was slowly and surly becoming more realistic, due largely to Martin Luther Kings efforts. Here are Dr. King’s own words on the idea of Affirmative action from his 1963 book â€Å"why cant we wait† King states: â€Å"Among the many vital jobs to be done, the nation must not only radically readjust its attitude toward the Negro in the compelling present, but must incorporate in its planning some compensatory consideration for the handicaps he has inherited from the past. It is impossible to create a formula for the future which does not take into account that our society has been doing something special against the Negro for hundreds of years. How then can he be absorbed into the mainstream of American life if we do not do something special for him now, in order to balance the equation and equip him to compete on a just and equal basis?† – Martin Luther King J.R (Wise) In his 1967 book, Where Do We Go From Here: Chaos or Community? King argued: A society that has done something special against the Negro for hundreds of years must now do something special for him, to equip him to compete on a just and equal basis.(wise) Continuing: â€Å"†¦for Two centuries the Negro was enslaved and robbed of any wages: potential accrued wealth which would have been the legacy of his descendants. All of Americas wealth could not adequately compensate its Negroes for his centuries of exploitation and humiliation. It is an economic fact that a program such as I propose would certainly cost far less than any computation of two centuries of unpaid wages plus accumulated interest. In any case, I do not intend that this program of economic aid should apply only to the Negro: it should benefit the disadvantaged of all races.†- Martin Luther King J.R (Wise) It is clear that these are some of the reasons why Martin Luther King J.R and others thought affirmative action should be and eventually was put into effect. A large part as to why affirmative action is in effect is so Compensation can be made to those who are at a disadvantage due to past racial biases and predjedism. You should now have a better idea as to what exactly affirmative action is, what it’s intentions are, the history behind who made it and the deeper history as to why it is still in effect and why it was originally put into effect. Affirmative action is however a major controversy in the United States, ever since it’s beginning, the concept of affirmative action raised difficult questions. â€Å"Many civil rights activists see affirmative action as a necessary step in achieving equality for groups that had faced discrimination in the past. However, critics of affirmative action argued that individuals should be treated on their own merits without regard to color, national origin, or sex.†(Affirmative Action) The Benefits of Affirmative Action â€Å"The one benefit of affirmative action is to correct past discriminations such as the mistreatment of women and slavery. This remedial justification of affirmative action recognizes that wrongs have been committed in the past and acknowledges a moral obligation to set things right† (Affirmative Action Pros and Cons, The Origins Of, Legal Treatment Of, Political and Social Debates, The Future, Pros and Cons section, para. 1). It is important for injustices to be redressed. â€Å"Slavery and institutionalized racism have not been redressed yet in America and around the world. In order for justice to be served, it is necessary for the main losers of racism in America (African Americans) to be compensated for their loses through affirmative action.† (Affirmative Action) And affirmative action does just that, not in the sense of giving physical money, but through opportunities in education and in life. The following are the benefits affirmative action provides: Affirmative action has provided many opportunities for students from diverse backgrounds and income levels who ordinarily would not be considered for admission to colleges and universities. This means that the pool of talent coming out of the higher education system is larger and better able to contribute as productive members of the workforce. Affirmative action has had a profound effect on employment hiring and promoting practices. Historically, â€Å"close to 90% of all jobs are filled without being advertised, with the majority of positions going to friends, relatives, or acquaintances of company employees.†(Wise) This is often the case with a lot of jobs. Unfortunately it can boil down to whom one knows not what they know. The result of this practice is that employers often end up with employees who are not the best person for the job if it were properly advertised. Affirmative action has encouraged many companies to engage in employment practices that set minimum standards of job definition, recruiting, outreach, and evaluation that result in choosing the right person for the job. Finding the right person for the job or the promotion is critical in letting business efficiently utilize the workforce and allow each person to reach his or her full potential. Diversity in itself is desirable, it has been since the birth of this country, but it won’t always occur if left to chance. But when affirmative action is working like its initial purpose was intended too miraculous things can happen, and there are good facts to back that up. â€Å"Between 1981 and 2001, the total number of degrees awarded to Native Americans rose by 151.9% because of affirmative action policies.† (Patterns) Also, from â€Å"1982 to 1995, there has been an increase in the percent of black managers from 5 to 7 percent. Hispanics have shown a 3 percent increase from 5 percent in 1982.†(Patterns) Affirmative Action has been successful in providing minorities with opportunities. â€Å"At the same time a recent study has shown a person with a white sounding name has a 50% more change of getting a call back from a interview than those with black sounding name even when qualifications are indistinguishable.† (Tim Wise) Again equality is desirable but it won’t always occur if left to chance. â€Å"Eliminating affirmative action can lead to the re-segregation of higher education. When affirmative action was outlawed at the University of Texas in 1995, the number of black students at the UT Law School dropped from 65 in 1996 to 11 in 1997 and Latino student enrollments have been cut in half since the decision.† (Patterns) this isn’t necessarily a pro, but interesting enough. With affirmative action being banned in Texas the number of white students also dramatically increased while the number of Asians skyrocketed. I guess the best-qualified applicants where accepted. Here is a statistics that shows why affirmative action is still needed. For â€Å"every dollar earned by men, women earn 74 cents, African American women earn 63 cents and Latina women earn 57 cents.† (Patterns) This unjust statistics will continue with out the help of something like affirmative action. It is the reality inequalities like this that suggest maybe affirmative action should be left alone till equality is fully reached or a better solution is thought of.

Managerial accounting techniques to help them thrive

Managerial accounting techniques to help them thrive Globally Hotels operators and managers are relying on managerial accounting techniques to help them thrive in the highly competitive and economy recession. The critical aspect of focusing on increasing revenue, minimise cost, align incentive to performance, maximise profits level without decline in the quality of services rendered by Hoteliers are becoming evolving issues in the hospitality industry. The essence of this project is uncover how management accounting is use to provide specialised internal information to the Managers in Lagos Airport Hotel, Lagos Nigeria that are responsible for directing and controlling operations within the hotels. The types of information provided by management accounting information systems and how it help the management in their strategic planning (Short or Long term), measurement performance, attained the organisational strategic objectives of increasing the owners wealth. SECTION 1- DESCRIPTION OF COMPANY: LAGOS AIRPORTS HOTELS LIMITED Lagos Airport Hotel Limited, is a subsidiary of Odua Investment Company,The hotel began operation in 1942 under the ownership and management of Joseph Harold, a Brition . The hotel name was then Grand Hotel which was later changed Ikeja Arms was incorporated in 1961, having started business as an owner managed hotel with 5 rooms in 1942 under the name Grand Hotel, Lagos.with 5 rooms. It was renamed Ikeja Arms Inn in 1956 acqiured in 1959 by the Government of Western region of Nigeria comprises of Oyo, Ogun, Ondo, Osun and Ekiti States in 1959 and incorporated as Lagos Airport Hotel in 1961. As at today the hotels had grown from 5 rooms in 1942 to 277 rooms consist of of , presidential suites , Monarchical Suite, Executive Suites, Presidential Suites, Executive/Business Suites, Standard/Executive Double, six conference halls well-secured car parks, two international Restaurants four Bars and an Olympic-sized Swimming Pool. The hotel under the leadership of Alhaji   Adebayo Jimoh , has over five hundred highly professional staff with additional two subsidiaries hotels namely Lafia Hotel and Premier Hotel Ibadan. The hotel strategic vision is to be the preferred choice for customers in the Nigerias hospitality industry. and mission statement is to passionately deliver efficient and catering services at competitive and affordable prices. In Peat survey 2009 the Airport is rated among the best top hotels in Nigeria and among the first leading hospitality companies in Lagos State. is rated among the best top 20 hotels in Nigeria. SECTION 2 COST BEHAVIOUR ANALYSIS HOTEL BUSINESS OPERATION AND COST BEHAVIOUR ANALYSIS HOTEL ACCOUNTING STRUCTURE AND LAGOS AIRPORT HOTEL EXPERIENCE The hotel business operation globally is characterised with a number of different cyclical sales revenue cycles which includes daily operating cycle, weekly , seasional cycle and general business cycle(Reccession). The Lagos airport hotels is not expempted from the above cyclical business patterned. Significantly, these various cyclical operation in hotel create a unique difficulties in forecasting revenue and cost. Secondly , hospitality operation are People oriented and people- driven, it is more difficult to effectively automate and control cost than it is on other non hospitality business sector 2.1 COST BEHAVIOUR AND ANALYSIS Lagos Airport Hotel operations tend to be highly departimised with separate operating division/unit that provide accommodation/lodging, Restaurants Bar services, Conference Banquest, Etc . Consequently the hotel accounting systems are designed to allow an independent evaluation of each operating department or division. To this end, cost directly traceable to a department are identified as direct cost, typically major direct cost in hotels includes cost of sales(foods drinks), salary wages, operating supplies e.g Soap, Toilet tissue paper etc . After direct costs are determined they are deducted from revenue to isolate contributory income which represent the depts or division contribution to support undistributed general overheads. As in their practice indirect cost are not easily traceable to a department and referred to as undistributed costs One of the arguments in favour of allocating indirect expenses to department is that aithough department managers are not responsible for controlling those costs, they should be aware of what portion of them is related to their department since this could have an impact on departmental decision making such as establishing room rates, foods and other service selling prices at a level that covers all costs not just direct cost. When this type of Full -cost accounting is implemented in a responsibility accounting system , it allows a manager to know the total minimum revenue that must be generated to cover all costs even though the control of some of those costs is not their responsility. Nevertheless there are mistake as regard the direct costs, controllable costs, indirect costs and non controllable cost. The assertion that say direct costs are generally more easily controlled than indirect costs but (Salome 2009) argued that in the long run all costs are controllable by someone at sometimes 2.2 RELEVANT NON RELEVANT COST CONCEPT AND APPLICATION IN HOTEL The theory of relevant and non relevant cost is widely used in hospitality cost management( ) the application is use for variety of decision making. A relevant cost is one that affect decision and such a cost must be in the future and different between alternatives. For example The Lagos airport is considering to introduce online booking with ATM Payment portal, the relevant cost would be the cost of web solution, ATM Machine, the cost of training employees on the new solutions and any change in maintenance and material supply costs on the new solution/machine. As long as no change is necessary in the number of staff required, the hotel labor cost would not be relevant cost and it would make no difference to the decision On cost behaviour Most hotels have a high proportion of fixed cost which are not expected to change in the short run of an operating period og a year or less and will not vary with increases or decrease in sales revenue, examples are management salaries, insurance or committed cost of an advertising campaign ,So this type of costs are not relevant for decision making Variable cost on the hand change in direct proportion to a change in sales revenue for example the more foods and drink sold, the more cost of sales incurred The usefulness of relevant cost , non relevant cost, fixed , variable, sunk cost etc in hotel business help the managers in making the following types of decision Allocation of indirect costs to revenue unit/dept Which types of equipment should they buy Whether to sell below total cost? Whether hotel should be close during off season? As the cost of low -activity characterises hotel sectors Which investment/business should they buy Make or buy decision making Alot more In the airport hotel activity -based costing is not broadly used while target costing has squat adoption level. But standard costing is most popular costing used in the hotel 2.3 MANAGEMENT ACCOUNTING SYSTEM AND DECISION MAKING IN HOTEL A RELATIVE ILLUSTRATIVE STUDY OF LAGOS AIRPORT HOTEL The business success of the business depends to a very large extent upon the capacity of top management to develop the appropriate strategies in a number of issues which conform to the business corporate strategic goals The hotels have typically diverse level of decision making. Management at each level takes decision that are within its capability and responsibility For each level of decision making management accounting system has been found to provide appropriates information required for management decision making. To be specific the management accounting information system was found to be helpful to the hotel management to formulate and execute Strategies concerned with volume and capacity Strategies for assessing the relative profitability of division/ department or revenue area Strategies for pricing in condition of hotel space capacity Strategies for selecting product/service range where there are capacity or other constraints. Marginal costing is used by the hotels for cost structure and pricing decision. The marginal costing is mainly used for short-term planning, while activity based costing is the favoured costing method for long term strategic planning. The cost -volume -profit approach to decision (e.g Breakeven analysis) are widely produces to assist management in decision making . this assist them in evaluating current and future events regarding sales revenue inflow and cost outflow Cost volume profit analysis(CVP) cost are separated into variable and fixed componenets. They are then used to make informed and rational decision TABLE SHOWING Break even sales Break even sales equitation for Loding unit for 2009(See Financal hilghlight week6 project outline) The fixed costs(FC) are N197,702 , sales revenue N568,900 and variable cost (VC) are N63,968 .what is breakeven sales revenue? The break even point(BEP) = Fixed cost (Sales revenue Variable cost) = 197,702 (2053-230) BEP = 108 Rooms per day. Fig2: Break even revenue FC / 1-(variable cost/sales revenue) 197702/ 1- (N63,968/N568,900) 197,702/88.7% = N222,888 CVP analysis is a logical extension of breakeven analysis in hotels business it is used to make the following decision among others. At what level of sales revenue will operating income be TARTGETD INcme may be 700,000,000 How much must sales revenue increase to cover a new fixed cost If room rates are changes, what will be the effect on rooms sold? Whether to give bulk discounts or not? New investment decision SECTION 3 BUDGETING PROCESSING REVIEW BUDGETING AND BUDGETARY PROCESS OVERVIEW IN HOTEL INDUSTRY The objectives of organisation will be faciliatated by the implementation of an efficient budgeting, this because the whole essence of budgeting is to ensure that the allocation of resources is palnned to avoid waste and promote profitability For hotel managers to make meaningful decision about future, a manager must look ahead(Budget) Antril. P Mclaney.E (2009) Martin Micheal (2004) argued that for hotel or restaurant operators or manger the budget might be no more than looking ahead to tomorrow, estimating how many guests per night , estimating how many customers will eat in the restaurant etc Budgets not expressed in monetary terms could involve numbers of guest to be served, number of rooms to be occupied, number of employees required, or some other unit as opposed to monetary value Agara(2007), Martin Micheal (2004) identified the three main purposes of budgeting in hotels business To provide organised estimates of future unit sales, sales revenues, expenses, net income, staffing requirements or equipment needs, broken down by operating period and department To provide management with long-term and short term goals. To provide a method of control so that actual results can be evaluated against budget plans and adjustments, if necessary can be made The budgetary cycle or process is a five part process that involved the follows Establish attainable goals or objective Plan to achieve these goals or objectives Compare actual results with those planned , and analyse the difference(variance) Take corrective action required Improve the effectiveness of budgeting The starting point in budgeting is to forecast sales revenue, in hotel operation in forecasting the mnager usually considered past actual sales revenue and trends, current anticipated trends and the economic, competitive and limiting factors. Once the sales revenue had been forecast, direct operating expenses can be calculated based on anticipated sales level and undistributed expenses allocated or deducted to arrive at the net income. The various types of budgets include fixed, flecible, capital budget, operating , departmental,master budget etc Zero based budgeting (ZBB) this budget is found useful for controlling and controlling hotel operation, as the name implies no expenses can be budgeted for or incurred unless they are jusitified in advance. ZBB requires each department head to jusitify in advance the entire annual budget froma zero base. The department manager responsible for the cost prepare the analysis. After each department or division is anakysed , management ranks all decision unit and the final budget is allocated according to this ranking The variance analysis is useful tools for budgetary control as it is used for isolating the cause of difference between budgeted and actual figures. SECTION 4: FIRM PERFORMANCE ANALYSIS4.0 LAGOS AIRPORT HOTELS FINANCIAL STATEMENT AND PERFORMANCE ANALYSIS The financial report present merely a stewardship report . if the information is to have real meaning both to the management and other users of the report, it must be subjected to a process of analysis and interpretation. To do this, various stastics yardstick or analytical tools like ration analysis, comparative analysis, common size vertical analyisi , trend analysis/ percentage can be used. Ratio analysis is concerning with expressing relationship between inputs and output, the objective of ratio analysis is to construct a framework of such relationship which are important for the success of the company. One part of this framework bring together all these aspect of the business which contribute to profitability both fot the company and owners, another part of the framework assesses the liquidity of the hotel, the remaining part reflect the hotels standing or viability for the future. Table : Lagos Airport Hotel financial performance Anaysis for 5 years 2009 2008 2007 2006 2005 Profitability Ratio Gross profit Ratio or Margin 63.5% 46.5% 51.8% 68% 67.6 Net profit ratio or margin 17.2% 1.3% 4.3% 17.4% 15.7% Return on Capital employed 63.7% 3.9% 12.3% 43.1% 61.1% Liquidity / Investment Ratio Current Ratio 1.2:1 1.3:1 1.34:1 1.37:1 2.05:1 Gearing Ratio 103% 91.4% 91.7% 93.5 49% Total Debt to shareholder fund 193% 169% 171% 166% 156.8% Earning per share 2.47 0.14 0.42 1.5 1.25 Comments: Gross profit ratio which indicates the gross margin on sales in a period is steadly show a sign of improved 2009 from downward slope that occurred between 2008 2007, however the gross profit ratio needs improvement The net income ratio and return on capital which indicates a relative efficiency of the hotels business and overall profitability of the business is worrisome even with 17.3% for net return 63.7 ROCE for 2009 the performance is still far below expected returns level and it glaring that the hotel has been performance in term of profitability badly. For the hotel to remain operation for the nearest features it must be profitable and liquid. The strategy to adopt here is for the hotels managemenet to reduce its operational cost, improve revenue per guests,rates of occupany and innovate a new products or service that can improve revenue and profitability stream. The liquidity position of the hotel is far below ratio 2:1 recomended for healthy company, liquidity ratio measure the ability of a firm to meet its short -term obligations and reflect short term financial strength of the firm while the gearing ratio is extremely high as the company operation is funded from debts and depend on borrowed fund for expansion which is very vulerabilty to earning of shareholders and poses a possibility of take -over or bankcruptcy. The overall trend analysis for the hotel(see apendix2) provides uselful insight into some of the factors that might contributed to this aweful financial position Interestingly, many individual operating ration are specifically available for hospitality industries which focus on internal operation like rooms/accommodation, Foods Beverage analysis and decision making. Some of these analysis includes but not limited to income per guests for each division, costs per guest by items, foods and or beverage cost percentage, labor cost percentage average foods or beverage dollar/Naira by meals period and by revenue areas, seat turnover by meals period etc In the rooms or lodgimg division average rate per occupied room, revenue per available room (REVPAR) , Occupancy percentage, annual revenue per room, labour cost percentage etc The internal analysis of the above influenced the management decision making in term of improve sales level, directing efforts into selling higher priced rooms rather than lower priced, increasing rate of occupancy percentage or average room rate. On the impact of success critical factor(CSF) on the financial performance, the monetary indicators, grosss operating profit per available room was used SECTION 5 : CAPITAL INVESTMENT ANALYSIS 5.0 CAPITAL BUDGETING TECHNIQUES IN HOTEL INDUSTRY The largest investment that hotel or food seervice business has to make is in the land and building (Martin Micheal 2004) . The hotels management also make frequent investment decision for items such as equipment, furniture purchases and replacement. Due to elongated life time and colossal of capital outlays entail for capital investment, management espoused a more pragmatic approach and use appropriate capital investment control methodology to ensure right capital investment decision making There are hazard in making capital investment, the hazards can be seldom be eliminated but there are techniques available that allow the manager to reduce some of the quesswork The Lagos Airport hotels use Payback period and net present value, rn as a tools to guide investment decision A Case study of capital investment decision making in Lagos Airport Hotel A typical capital investment decision techniques is the Lagos airport hotel was contemplating of improve the restaurant services and planning to purchase a new type of oven and other modern kitchen apparatus. Or invest in Cinema or Casio Opertaion The hotel management is provided with two alternative investment option to choose from with their annual net cash inflows over the five -year investment period Year Otption1- Restaurant Improvement Option2- New Cinema Casio Centre 1 1,200,000 630,000 2 1,290,000 870,000 3 1,320,000 1,275,000 4 1,230,000 1,725,000 5 615,000 1,815,000 The initial investment outlay of N4,950,000 NPV is at 12%, Would either of them be a good investment for the hotel? Solution Option 1 -Restaurant improvement Net cash flows Cumulative net cash flows Year 0 Cost investment (4,950,000) (4,950,000) Year1 Net Saving 1,200,000 (3,750,000) (-4,950,000 + 1,200,000) Year 2 Net saving before Dep 1,290,000 (2,460,000) (-3,750,000 +1,290,000) Year 3 Net saving before Dep 1,320,000 (1,140,000 ) (-2,460,000+ 1,320,000) Year4 Net saving before Dep 1,230,000 90,000 (-1,140,000 +1,230,000) Year5 Net saving before Dep 615,000 705,000 ( 90,000+ 615,000) Option 1 Payback period = 3 years, 11 months plus 4 days Option 2 -New Cinema CASINO CENTRE Net cash flows Cumulative net cash flows Year 0 Cost investment (4,950,000) (4,950,000) Year1 Net Saving before Dep 630,000 (4,320,000) (-4,950,000 + 630,000) Year 2 Net saving before Dep 870,000 (3,450,000) (-4,320,000 +870,000) Year 3 Net saving before Dep 1,275,000 (2,175,000 ) (-3,450,000+ 1,275,000) Year4 Net saving before Dep 1,725,000 (450,000) (-2,175,000 +1,725,000) Year5 Net saving before Dep 1,815,000 1,365,000 ( -450,000+ 1,815,000) Option 2 Payback period = 4 years, 3 months The analysis above showed option 1 have a shorter pay back period and logic of using pay back period is that projects that can recoup their cost quickly are economically more attractive than those with longer payback(Antrill Mclaney 2009) so Option 1 is to be selected based on pay period methods. The major drawback o9f pay back period is that it ignore cash flow after the payback period and it does not take time value of money(Effect of inflation/ interest /risk etc) into consideration NET PRESENT VALUE(NPV) Net present value methods of appraisal consider all of the costs and benefits of each investment opportunity and make a logical allowance for the timing of those costs and benefits The NPV is consider better among all other investment appraisal techniques because of cashflow timming recognition, uses of all relevant cash flow and meet the objective of the business which to increase owners wealth LAGOS AIRPORT HOTEL USING NPV METHOD OPTION1 -Restaurant Improvement NPV Option 2 New Cinema Casino centre Time Cash flow N NPV (12%) Cash flow N NPV Year0 (4,950,000) (4,950,00) (4,950,000) (4,950,00) Year1 1,200,000 0.8929 1,071,480 630,000 562,527 Year 2 1,290,000 0.7972 1,028,388 870,000 693,564 Year 3 1,320,000 0.7118 939,575 1,275,000 907,545 Year 4 1,230,000 0.6355 781,665 1,725,000 1,096,238 Year 5 615,000 0.5066 311,559 1,815,000 919,479 -817,333 -770,647 Here we must ask how can management decide which option or project is acceptable, judging by NPV decision which stated that If the NPV is positive the project should be accepted, if it is negative the project should be rejected If there are two (or more) competing projects/options that have positive NPVs, the project with higher (or highest) should be selected. In this case of Lagos Airport hotel non of the two option is Negative and it should be rejected unless management has other non financial benefits attached with options which may still at long run contribute to the actualisation of the hotels strategic goals. SECTION 6: COMPETITIVE ANALYSIS COMPETITIVE ANALYSIS As usual for business environment in the hotel industry is a highly competitvive, and Lagos Hotels Limited found itself in a such competitive based marketing segment with more than 5000 operators in the market. Significantly the hotels has the followings 7 majors/ market leaders to complete with Sheraton Hotels Tower, Pretoria Hotels, Federal Palace Hotels, Lagos Hilton Hotel, Excellence Hotel, PVC Hotels and Reassurance Hotels The core keys advantages of competitors in Comparism with Lagos airport range from their location advantage(Most of them located in Victoria and ikoyi areas of Lagos that accommodation the major businesses in Nigeria) International Operations advantage, 21st century well designed architectural building , modern facilities luxury, Branding, high Price advantages, innovation program (Customer Loyalty Program) etc The major advantages of Lagos airport is strategic location in the ikeja but with old building structures Next to Lagos is Victoria Island, which takes while to get to, about 2hrs, this is because of the amount of traffic and chaos on the roads, also some of the roads are in a bit of a mess, pot holes that can swallow you without trace. Victoria island is modern, and the Hotel Eco is very good, but costs  £250 GBP per night note the Sheraton in Lagos is also modern and costs  £300-350 per night, bottled water in the Eco was  £4, but if you are spending  £250 a night who cares, you must keep drinking water in this heat. These hotels do cost more than a London Hotel, but then there is no where else decent apart from Lagos Airport Hotel. Note the Airport Hotel was  £100 per night, I booked at the desk where ther is a written price sheet on the wall, you will have to put down a security deposit but you do get this back at the end of your stay. SECTION 7: BALANCED SCORECARD APPLICATION OF BALANCED SCORED CARD FRAMEWORK (A CASE STUDY OF LAGOS AIRPORT HOTEL) Balanced scorecard as the name suggested offers a more balanced view of a firms or of a managers performance by intergrating both financial and non financial information in a coherent fashion .This overcomes one of the obvious defects of traditional performance measurement systems which places undue emphasis on historical financial information. For long term effective and efficient performance, especially in hotel enterprise, the information related to service quality, introduction of new products, service, additional supply, entrance on new market, the competitor performance and human capital relation management is vital. Goardana Mateja also empaciated the need for balanced score card application in hotel indsutry The hotels operations are oriented towards people and to that end their financial performance depends on the behaviour and manners of hotels employees, the development of new products and service and as the most important , guest satisfaction In Lagos airport hotel use it to implement strategies of a change/ restructing in management programme undergo in 2009 Apart from using it to create a link between the performance measurement indicators and hotel strategies, Management use it to communicate strategy to both managers and staff. At operational level the Balance scored card are use to align employess efforts with those reuired for successful strategic implementation However, successful implementation of a balanced scorecard is not a trivial matters especially for hotels like Lagos Airport Hotels that is Government owned which make some top management appointment political in nature. Apart from this balanced scored concept is simple but it implementation is found to be time consuming and costly task especially to hotel like Lagos Airport with weak financial resources and manpower to support the practice of this new management concept in the longrun. Table: Lagos Airport Hotel Balanced scorecard Hotel Management Balanced Scorecard Managing the day to day activities of a hotel can be facilitated with the help of KPIs. KPIs, on a BSC are the means to attain the end of Measuring Performance. Such tool can be used when umpteen external and internal forces have a bearing on the organi Perspective Performance Financial Perspective 53.63% Customer Perspective 65.56% Efficiency 29.67% Staff perspective 65.78% Total Performance 54.85% Scorecard includes 4 categories, 17 indicators Strategy tree and scorecard details : Perspective Goal Weight (x of 10) Description Performance (%) Measure unit Target Values Financial Perspective 3 53.63% Wage Costs as a % of total sales 3 It refers to wage cost as a % of total sales of the hotel. 40% % 0% Annual operating profit per room 3 It refers to annual operating profit per room available in the hotel. 10000 $ 25000 Food cost as a % of food sales 2 40% % 0% % increase in labor costs 2 20% % 0% Total Performance in group Financial Perspective 53.63% Customer Perspective 3 65.56% Number of positive feedbacks 3 It refers to number of positive feedbacks received from the customers (on a scale of 1 to 10). 9 Score 10 Number of complaints received 2 It refers to number of complaints received from the customers regarding the services provided by hotel (on a scale of 1 to 10). 3 Score 10 Response rate 3 Metric is not available in trial version 1 minutes 1 Frequent customers as a % of total customers 2 Metric is not available in trial version 30% % 100% Total Performance in group Customer Perspective 65.56% Efficiency 2 29.67% % of room booked through reservation channels 2 It refers to % of room booked through reservation channels maintained by the hotel. 25% % 100% Internet bookings 2 indicates the % of bookings received through internet services. 30% % 100% Room occupancy 2 Metric is not available in trial version 60% % 100% Rate of sales inquiry conversion 2 Metric is not available in trial version 30% % 60% Average length of stay 2 Metric is not available in trial version 2 days 4 Total Performance in group Efficiency 29.67% Staff perspective 2 65.78% Staff turn

New Age Of Technology :: essays research papers

New Age of Technology Technology and computers are increasing factors in the collision repair industry. With time being a concern for customers in many cases, the work we do has become easier to manage and faster to produce because of technology. Over the past ten years, equipment technology has increased our productivity. Today, a computerized management system helps you to quickly process repair orders, job costing, and management reporting. Some examples of this new technology are the Shark, Pro Spot PR-10, Magna Rack III, and HVLP.   Ã‚  Ã‚  Ã‚  Ã‚  The first example, the Shark, is a computer driven measuring system designed to be operated electronically. Shark is not a modified mechanical or laser system. This is a totally new measuring system designed to be computer driven using ultrasound technology. Unlike mechanical or laser systems, the beam does not need to be level or parallel when it is placed under the vehicle The intelligence of the system automatically calibrates its position in relation to the points being measured. The system re-calibrates itself to the vehicle every time you measure. If you reposition the beam after the first measurement, or if the car moves, the beam will automatically re-calibrate from its new position, still producing the same measurement results.   Ã‚  Ã‚  Ã‚  Ã‚  Before repairs, Shark provides you with the ability to prove existing damage. This information is good to the vehicle owner and insurance company because it not only explains the cost of repair, but eliminates unnecessary work and surprises.   Ã‚  Ã‚  Ã‚  Ã‚  During the straightening procedure, Shark will monitor selected underbody and upperbody reference points. Shark then calculates deviations from the manufactures specifications. You can view the whole pulling process, as it happens, live on the colored monitor. When the job is complete, you may command Shark to store or print a report in a variety of formats that you can select, recording the condition of the vehicle as it leaves your shop.   Ã‚  Ã‚  Ã‚  Ã‚  Another example is the revolutionary, Pro Spot PR-10 resistance spot welding system that can add increased profitability and flexibility to any collision repair shop. By pressing the trigger button, the PR-10 electronically provides precise control of the squeeze time, current sensing pre-heat, weld deviation, hold time, cool down and duty cycle. Within seconds, this cycle is completed and you can begin another weld. There is no possibility of an operator rushing a weld because of the pre-timed programming. The operator must wait until the green light has turned on before doing the next weld. The PR-10 assures you of consistent, properly timed welds whether it is the first weld or the hundred and fiftieth weld.   Ã‚  Ã‚  Ã‚  Ã‚  With the PR-10 there is no shielding gas or wire to replace and dark

Be able to prepare to provide support for eating and drinking Essay

I should always check the individuals care plan to establish the level of support required by the individual when eating and drinking. I should also ask colleagues, the individual’s family, friends and the individual if they would like help and how they would like me to help. I must ensure I’m not imposing a level of support which suits me or my organisation rather than the individual. I should provide the minimum of support possible in order for the task to be accomplished regardless of how long this will take or the mess the individual may make. I may need to support individuals to prepare for meal time with things such as protective clothing. I should check if they need support with positioning to ensure they are comfortable whilst eating and drinking. It may be that the individual is able to feed themselves, if provided with the correct equipment to do so. By providing the individual with the correct equipment I’m providing active support and ensuring that I’m supporting them in a way that helps the individual maintain their independence There is specially adapted cutlery available for individuals who may have arthritic fingers, where they are not able to grip conventional cutlery. An individual suffering with dementia may need to be prompted to eat at regular intervals. The individual may be sight impaired making it difficult to eat independently. An individual suffering with dysphagia and have difficulty swallowing. They would require their food to be pureed or may need to be fed via P. E. G. tube. Some individuals may need to be fed if they do not have the use of their hands. There are many different levels and types of support depending on the individuals circumstances. Demonstrate effective hand-washing and use of protective clothing when handling food and drink Support the individual to prepare to eat and drink, in a way that meets their personal needs and preferences The individual may require protective coverings such as an apron to protect their clothing from stains from dropped food or drink and napkins to wipe themselves if necessary. I should provide individuals with the opportunity to use the toilet and wash their hands prior to their meal. An important aid to eating is an individual’s dentures. They should be available and also well fitting. They may have religious activities they wish to carry out prior to their meal such as praying, washing themselves or giving thanks. Provide suitable utensils to assist the individual to eat and drink. Ordinary cutlery can be too heavy to hold or too difficult to grip for some individuals and particularly those with arthritic hands. There is a wide range of specialist cutlery available to allow individuals to remain as independent as possible and manage eating and drinking with minimal assistance. Some of which is listed below: Types of utensil Purpose Angled cutlery For some people who finds it difficult to bring a fork or spoon at right angles to the mouth Easy grip handled spoon and fork For an individual who finds it difficult to grip cutlery. Plate guard If an individual is likely to shuffle food off the plate, the plate guard would stop food from escaping Melamine cups, plates and bowls, two handled drinking cups with a flexible plastic straw To avoid breakages if an individual is prone to dropping things. For people with hand tremors Cups with a spout Very efficient if I need to avoid spillages Special plates with hot water compartment at the base Feeding cup Non slip tray with handle Gadget to remove lids from jars/bottles To keep food warm while individuals eat their food, useful if they normally take long to eat. This will reduce the rate at which the food gets cold. Avoids spills – liquid at the bottom is drank first so ensure no tea leaves. For those with use of only one arm, to carry several items at once Aids individuals with weak hands.

Comparing The Lottery and Hills Like White Elephants

â€Å"The Lottery† written by Shirley Jackson is a story based off of its point of view, the story would not be told or understood in the same way if it was written in a different point of view. This story keeps the interest of it's readers because it has a point of view where only the people in the story know whats going to happen and know more information than the readers do. If this story was written in first person the readers would know what the lottery was from the beginning of the story and that would make the story not have the surprise ending that confuses the audience. â€Å"Hills Like White Elephants† written by Ernest Hemingway is also written in third person point of view. This story is written in a different way then â€Å"The Lottery† is written because in â€Å"The Lottery† everyone knows whats going on besides the audience, and in â€Å"Hills Like White Elephants† only the two main characters know what is going on and what the main conversation contains. Another main difference in these two stories is that Jackson tricks her audience and Hemingway never even demonstrated the reason for the conflict in the story. Although both stories are related by using the same point of view they are completely different with the plot and the amount of information they with hold from their audience. Both authors use third person in their own ways and it makes different but related effects to the ending of the stories. One of the effects that are different in each story are the amount of people who know whats going on and what the conflict is. Also, the ending of each story, there is a main effect on the point of view factor. Hemingway does not resolve the conflict that the characters in the story know but the audience does not know. Jackson on the other hand reveals to his audience the conflict and the information he has been with holding from the beginning of the story. The point of view in the stories has a dramatic effect on how they are interpreted from the audience, and what information is known by the audience in any point of the story. If either of these stories were written in first person point of view the entire plot and conflict of the story would change and the audience would have a different outlook on the overall story. In â€Å"The Lottery†, if the audience would have known it was a negative lottery it would have changed the effect the ending had on the audience. However, â€Å"Hills Like White Elephants†, would have more of an effect on the audience if it was written in first person point of view. This way the audience would be able to know the main conflict the couple is arguing about throughout the entire story, but the conclusion of the story would change the effect on the readers. Although both stories are wrote in the same point of view, each author interrupts their own personal effects to the stories in which they wrote. Jackson gives her audience clues and hints about the ending, such as the boys piling rocks in the corner of the room, that could be the first signs that the lottery was not what the audience expected it to be. Hemingway however does not take the same approach that Jackson did and did not give his readers clues in the actual text about the information that is being with held from them. The titles of these two stories differ as well, â€Å"The Lottery† is a basic title for the overall story plot, but â€Å"Hills Like White Elephants† is a more complicated title that does not give a general over view of the story. The title is supposed to indicate important information about the story, and Hemingway took the third person point of view in the actual text and keep the conflict from his audience but he gave his audience some information in the title. When he used this phrase as his title, he opened his reader's mind to interpret many different ideas and conclusions about this conflict in which they are with held from knowing. â€Å"The Lottery† and â€Å"Hills Like White Elephants† are both written in third person but Jackson and Hemingway took this point of view and put their own personal effects into it. Jackson includes clues through out the text that about the actual lottery. Hemingway interprets his clues to the audience through the title of the story. These two stories are similar in the point of view but they differ in how the authors applied what the audience should and should not know through clues in the text and title.

AOS: Belonging Essay

Experience †¢Our life experiences teach us that when you stop trying to belong you realize that you have always belonged. †¢We search for a place to belong, not realizing that it is our perceptions and attitudes and not the place that allow us to belong. Notions of identity (Ideas) When your cultural identity is marginalized you can feel displaced and dislocated, and believe that you don’t belong to your culture or the dominant culture. †¢Our search for who we are is fueled by a need to find a place in the world where we belong. Relationships †¢The need to belong to a group of community shapes our behavior, attitudes and actions. †¢An individual has the potential to damage relationships and ensure that others do not belong. †¢When humanity experiences a strong (spiritual) connection to a place the notion of belonging is strength – ENED and ENRICHED. †¢When our relationship with a place is shaped by a narrow and biased view of the world, our notion of belonging can be questionable. Acceptance †¢The basic human need to be accepted and belong can cloud our judgments and direct our actions. Understanding †¢When we begin to understand the forces that drive us to belong we develop empathy for others and personal insight. Essay Introduction Belonging is about connections made with people, places, groups, communities and the larger world. A sense of belong is a fundamental need. As Kofi Annan says, â€Å" We may have different religions, different languages, different colored skin, but we all belong to one human race†. The oxford dictionary defines the word belong as be a member, fit in a specified environment, not be out of place.’ The need to ‘fit in’, to belong with others is common to all humanity, crossing all geographical and cultural boundaries. The need to ‘fit in’ to belong with others is common to all humanity crossing all geographical and cultural boundaries. Perceptions of belonging are shaped within personal, cultural, historical and social contexts. ‘The Fringe Dwellers’ directed by Bruce Beresford deals with an indigenous Australian family whose struggles for acceptance and identities are portrayed through its main characters. Bruce Beresford has used film techniques†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ to show the different aspects of belonging. These characters are depicted as people striving to attain an identity, but the barriers to their acceptance are quite strong. The different aspects of belonging/ not belonging presented in the text are place/land, Topic sentence – about place and land and sense of belonging, Land/Place/Home is an important part, the members of Comeaway family belong to each other and stick together in their extended family in WA. They live in a dilapidated house on the out skit of town. Mrs comeaway is the centre or the family. Trilby has great ambition and plans and wants to move into the council house. The thinks that if she moves into the new house she will be able to like any other white person. The family feels a sesnse of belonging to that place after they moved out to their new home. Trilby says, it’s all new’’. ’A kitchen, an electric stove and running water!† She feels a sense of belonging to that place and does not want her relatives to stay there. The close connection to a place is significant to every individual. Having a home, feeing secure and comfortable is vital. Tribly feels out of place due to her great ambitions and goes away in the end searching for a place of her dreams – to the city to get her great white Australian dream materialized. Some of the shots are extreme long shots and some long shots which show the background. The body language of main characters tells a lot more than words. Trilby and Noonah are a searching for a place to belong Skippy’s return to his tribal birth place indicates that he wants to belong where her belonged. The second aspect of belonging is ‘notions of identity/acceptance. An individual’s sense of identity reflects his/her belief or aspirations about where they belong and feel accepted. When our cultural identity is marginalized we feel displaced and we believe that we do not belong to our culture or group. Our search for who we are is fuelled by a need to find a place where we belong. The sharing of common values creates a bond that allows individuals to feel they won’t be misunderstood or rejected. Often the process off searching and finding one’s identity is a difficult process and can change overtime. In Fringe Dwellers, Noonah, Moolies, Bertie, Joe, are all aware of their identity they never question it except for Tribly – Comeaway school girl. Trilby is full of grand hopes and dreams and questions her identity through body language. There is a difference between knowing your sense of identity and searching for your identity. Trilby constantly encourages her family to be independent and live just like the whites. The director showing the close up shot of Trilby’s face in front of the mirror indicate Trilby’s insecurity about her identity. Again the point of view shot of Tribly looking intently at the window (with the scenes of the city) shows. Her dreams and aspirations. This was the route she looks. Forwards to walk on as it is a pathway to get accepted by the wilder community.

Write a descriptive account of your experience of caring for a patient Essay

Write a descriptive account of your experience of caring for a patient with a variety of needs - Essay Example Every morning I would find him lying on his bed, crying, or talking to himself or to his dead brother. It was obvious that he was in emotional pain. I would greet him with a smile and try to engage him to a few minutes of discussion. I felt that I was comforting him from his thoughts. At the same time, I was actively trying to assess his mood, his flow of thoughts and detect any changes that I had to report to the attending physician. Afterwards I had to give him the medications and make sure that he would take them. Mr. D had a Foley catheter installed, so that he didn’t have to get out of bed often. It was dangerous for him to get up unassisted, because he could fall, due to orthostatic hypotension. I always checked the catheter to make sure it was in the proper position, avoiding urine retention. Then I would check his temperature, pulse and ask about symptoms such as pain or discomfort at the lower abdomen, to make sure that he did not have a urinary tract infection (Scottish Intercollegiate Guidelines Network 2006). I would also check the intravenous line, observing for signs of thrombophlebitis or skin inflammation at the catheter site. Afterwards, I would assist him to step on the scales, as I kept a constant watch over his weight, both for nutritional and fluid overload reasons. He would always ask me to help him move around the room, and sometimes it was obvious that he was in pain, mainly due to his severe hip osteoarthritis. He would ask me to hold him as he was standing at the window and stared at the view. At those moments, I couldn’t help thinking how lonely he was and how much pain he must have been experiencing, both emotional and somatic. I would then help him sit and eat the breakfast, as I was carefully and tactfully checking his room for dangerous items that he might use to hurt himself. I would come back one more time at noon, to check on him and help him eat lunch. I had to make sure that he would eat